Contact us
Have a question, found a bug, or want to suggest a feature? You can reach us using the form below. We typically reply within a few business days. Please include as much detail as possible — your browser, the page you were on, and steps to reproduce if it's a bug. For common game-related questions, you might find your answer faster in our FAQ or in the How to Play guide.
Types of inquiries we handle
Use this form for any of the following:
- Bug reports — something doesn't work as expected.
- Feature suggestions — ideas to improve the game.
- Account issues — login problems, password reset, account deletion.
- Legal questions — privacy, data, or anything related to our Terms and Conditions.
- Business inquiries — partnerships, advertising, press.
For general gameplay questions, our FAQ usually has the answer.
Before contacting us
Many common questions are already answered in our resources:
- FAQ — explanations of game modes, leagues, and challenges
- How to Play — rules for each language
- XP and skill details — how points, levels, and the rating system work
If you can't find what you're looking for, the contact form below is the right place.
What to include in your message
To help us respond quickly and accurately, please include:
- The page or game mode where the issue happened.
- Your browser (Chrome, Firefox, Safari…) and device (desktop, Android, iPhone).
- Steps to reproduce if you're reporting a bug.
- A screenshot if relevant (you can email it after we reply).
Most replies arrive within a few business days.